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What They're Saying About Attrition Busters


Team Member
Richard Ginsburg
President & CEO Central Security Group

The feedback I received from our employees was spectacular. “Why have we not done this before”, “I learned a lot”, “The session flew by.” Thank you Bob, we look forward to getting you back soon.

Team Member
Tim Creenan
President Amherst Alarm

Bob was able to get our whole team to refocus on what is important - the customer. In bringing his real life experience to the table, he really helped us learn new ways to delight our customers.

Team Member
Bob Bonifas
President Alarm Detection Systems, Inc.

Bob you were a big hit! The positive effects have proven to be lasting and tangible. Well done!

Team Member
Bud Wulforst
Past President CSAA

Bob Harris has taken industry training to a higher level with his “straight to the point” focus on many of our most difficult challenges and extremely effective solutions to those challenges.

Team Member
John Murphy
Past President Vector Security

I believe Bob's Attrition Busters program and practical advice helped us and will help anyone else who wants to do a better job of customer retention.

Team Member
Jerry Lenander
Executive Director California Alarm Association

Thanks Bob! Your presentation exceeded our expectations. It was beneficial to our members and kept everyone attentive by being so informational and entertaining.

Team Member
Dale Eller
Executive Director PBFAA and NYSESA

Bob's presentation was wonderful! I highly recommend others to consider using your services at their meetings and conventions.

Team Member
Ralph Sevinor
President Wayne Alarm

Bob hit the right nerves and we have been able to implement the methods you taught to us with extremely positive results! We are looking forward to your future presentations.

Team Member
Bob Michel
President Valley Alarm

Bob Harris has an unusual understanding of the value of extreme customer service, and with his company Attrition Busters, he brings his understanding and knowledge to every employee in a company.