Over 50 exciting workshops including a mix of these topics:
- From Satisfied to Delighted: Shock and Awe Retention
- S.O.S.: Save Our Subscribers
- What's your problem: Role Play Workshop
- Nurturing Relationships: The Art of Long Term Loyalty
- Personality and Empathy: On the Phone & In Person
- In The Mirror: Taking an Honest Look at Your Service
- It's Never Crowded on the Extra Mile: Goodwill and Referrals
- When You Can't Say Yes: How to Say No Correctly
- Angry People: Winning Over Difficult Customers
- What To Say: How To Say It
- Wrinkled Foreheads: Stress Management, Lethargy, Passion & Company Morale
- Staying on Top of It: Continuous Improvement After the Show
- Basic Customer Needs : Knowledge is Power
Whether your team has thirty-minutes or thirty-years of industry experience, any Attrition Busters program will absolutely boost everyone's ability to stomp out many fires that happen in your business before they ever get started.
After even just one Attrition Busters program, your entire team will be able to immediately:
- Employ several new and powerfully effective ways to defuse angry customers and save more who want to cancel.
- Possess the ability to create a categorized list of various customer complaints and effective responses to collaborate on with others and continuously improve upon.
- Be able to describe a minimum of three (3) new ways to deliver added value without lowering price.
Attrition Busters is available for our blockbuster keynote presentations on all topics as well. Add a powerful response booster to your next breakout, product, or technology showcase! Bringing Attrition Busters in to speak at these events will generate large numbers of engaged enthusiastic attendees and provide you with an opportunity to "capture an audience" while showcasing a new product or service!